ƹƵHR I-9 Process
Form I-9 FAQs
Below you will find the answers to the questions we get asked most frequently about electronic I-9s.
When completing the I-9, employees should use their legal name as shown on their documents.
The employee is responsible for completing Section 1. They may use a translator if they do not understand enough English to complete it. However, the translator must complete the Preparer and/or Translator Certification block. The employee must still sign the certification block in Section 1.
Any adult (other than the employee) over the age of 18 and is in the same physical location as the employee. This means that Section 2 can be completed by an HR Coordinator, supervisor, or someone of the employee’s choosing. Some common choices include friend, family member, colleague, or neighbor as well as members of the community such as a representative from your bank or local education institution.
No. You can provide the employee with the approved documents list. The employee must be allowed to choose which documents to present for Section 2 of the Form I-9. We must not request specific documents or reject acceptable documents because we prefer others.
No. Documents used for the I-9 must be original documents; certified copies may also be accepted. Please refer to the for more information.
Use the link originally provided to you in the Welcome email from DoNotReply@LawLogix.com. Once you log back in, you can update the email address for your Remote Agent, or upload your documents. A new email will go out to your verifier quickly.
Employees who fall into one of these categories must provide 3 documents for their I-9: foreign passport, I-94, and the I-20 (F-1) or DS-2019 (J-1). The I-94 or DS-2019 will have the program expiration date, which should be used as the work authorization end date.
In order to complete an I-9 in this situation, the following steps must be taken.
- In the I-9 form, the employee must select An Alien Authorized to Work Until option.
- Employee enters the expiration date from the I-20 or DS-2019.
- Employee enters the I-94 admission number or corresponding foreign passport information, when applicable.
- The employee then selects Foreign Passport, I-94/I-94A, and I-20 or DS-2019 option and uploads copies of all three documents.
- This action will insert I-94/I-94A in the second Document Title and DS-2019 in the third Document Title.
- The remote agent will verify all three documents for the Section 2 of the I-9.
- Select the D/S box next to Expiration Date field within I-94/I-94A area and complete remaining fields for passport document number, expiration date, selecting I-20 or DS-2019 as the third document title, and entering the corresponding document number and expiration date.
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If you, or your employee, hasn’t received an email from LawLogix, be sure to check your Spam folder. To ensure delivery, please add the following email to your address book or “safe senders” list: DoNotReply@LawLogix.com.
No. You can provide the employee with the approved documents list. The employee must be allowed to choose which documents to present for Section 2 of the Form I-9. We must not request specific documents or reject acceptable documents because we prefer others.
Send an email to the Personnel Team including the employee name and ƹƵID (if you have it). Be sure to include the new start date.
Send an email to the Personnel Team including the employee name and ƹƵID (if you have it). Our team will ‘park’ the I-9, stopping it from being completed. If that same employee returns later, they will need to start a new I-9 form.
Here are a few solutions that may help:
- Check the link you’re using. Bookmarks need to be edited to use the shortened url: .
- Clear your cache and cookies.
- Make sure your browser is supported and up to date (see system requirements below)
If none of these options work, please send an email to the Personnel Team. Be sure to include what error messages you are receiving when you try to login. Our team make sure your accesses are set up correctly and reach back out to you to assist.
Most of the ‘overdue’ I-9s aren't truly overdue at the moment; these are mostly the COVID-19 I-9s that need to be redones. Their due date populating in LawLogix is based upon their most recent hire date, which means they are ‘overdue’. You can easily identify the COVID-19 I-9s by looking at the Start Date (if it is not recent, then they are a COVID-19 I9). Keep in mind that for all COVID-19 I-9s, the due date is August 30th.
The only employees that are currently required to use the electronic I-9 are those who have COVID-19 I-9s that need to be redone.
ƹƵHR Personnel will continue to accept paper I-9s for new hires and rehires for the time being.
If you still have questions, please contact your department HR Coordinator, or the ƹƵHR Personnel Team.